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EU Public Sector Accessibility Projects

Delivering accessibility audits and consulting for European institutions

Multiple audits, dashboards, and consulting projects annually for EU public institutions and local governments, ensuring digital platforms met WCAG 2.1 AA standards

  • Client: Eleven Ways, European Commission
  • Role: Project Manager
  • Year: 2023 – 2025
  • Tools: CAAT, Forecast, Google Workspace, Harvest, Notion, Slack

Vision

Support the public sector in meeting European accessibility legislation through clear, actionable audits and capacity-building. Making digital inclusion practical, not theoretical.

Scope

  • Multi-country accessibility audits and consulting for EU institutions and public bodies including Eurostat, DG COMM, and Belgian municipal administrations.
  • Lifecycle management from planning and budgeting to delivery and aftercare.
  • Continuous coordination between multilingual teams, clients, and leadership.

Goals

  • Deliver high-quality accessibility audits for public sector clients 100+ completed per year
  • Achieve measurable accessibility compliance improvements Achieved across 90% of audited platforms
  • Maintain consistent on-time delivery 0 missed deadlines
  • Sustain exceptional client satisfaction 95%+ satisfaction rating
  • Standardize public sector audit workflow Implemented uniform Notion & Harvest templates

Team

External Project Managers, Internal Accessibility Consultants, External Developers & Designers, Client Stakeholders

My Contributions

  • Managed multiple concurrent audits and consulting projects across the EU.
  • Established audit templates and process standards in Notion and Harvest.
  • Coordinated multilingual delivery (EN, FR, NL) and client communications.
  • Delivered high-impact reports and compliance statements tailored to non-technical audiences.

Outcomes

  • Delivered continuous audit checks within set deadlines.
  • Coordinated multiple trainings and info sessions.
  • Increased team output consistency by 30% through standardized reporting workflows.
  • Strengthened Eleven Ways' reputation among EU institutions for reliability and clarity.

Examples